I absolutely love the hospitality industry and everything about it, yet it took me 30 years to learn how to love it and thrive in it without burning out every two years. As entrepreneurs, we know how draining building a business can be, especially being the people pleasers, we are with perfectionist tendencies. When the pandemic hit in March, my business came to a screaming stop. Clients who had agreements with me and already had paid asked to pause. I was six years into my business where I worked second jobs the first couple of years until I could do the consulting full-time and then my daughter came through an adoption with a phone call on a Tuesday afternoon and I had a full plate of business that I needed desperately to cover the Neonatal Intensive Care Unit (NICU) bills and final adoption payments. I lived with friends three hours from my home in Bend, Oregon and I woke up at 5am doing coaching sessions for an east coast client five days a week and then went to the NICU to be with Chela for another 10-12 hours a day. My husband came for two days a week where I then met with my other clients on the west coast. I did this for two weeks with adrenaline that came from the excitement of finally being the mom I had dreamt of while waiting in the adoption pool for four years. The year she was born was my highest revenue producing year to this day. I called her my Irish lucky charm and did not say, “no” to anyone who asked for my services. The next couple of years were still very busy and I was getting tired and ready for a break. Then the Pandemic hit. I embraced this time and knew business would resume at some point. I decided I would make the best of this time and see it as the maternity leave, I never took. I leaned into self-care like I never had before, and it has been amazing and transformational!
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AuthorPassionate about Customer Service for over 30 years! Archives
November 2020
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